Shipping policy
Shipping Policy
Order Processing
All orders are reviewed before production begins.
Blank Garments & Products
In-stock blank products typically ship within 1 to 3 business days.
Custom Printed & Embroidered Orders
Standard production time is 5 to 10 business days, depending on the size and complexity of the order.
Rush production may be available for an additional fee. Please contact us before placing your order if you have a specific deadline.
Shipping Methods
We ship throughout the United States using major carriers such as UPS, FedEx, and USPS.
Shipping options and estimated delivery times are displayed during checkout.
Delivery estimates begin after production is complete and the order has shipped.
Shipping Charges
Shipping costs are calculated at checkout based on the shipping address, package weight, and selected shipping method.
Tracking Information
Once your order ships, you will receive an email containing your tracking number.
Please allow up to 24 hours for tracking information to become active.
Split Shipments
Large orders or orders containing multiple product types may ship in separate packages. If this occurs, you will receive tracking information for each shipment.
Shipping Delays
While we work hard to meet all estimated production and delivery dates, delays caused by shipping carriers, severe weather, holidays, or other circumstances beyond our control are not guaranteed.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address.
If an order has not yet entered production or shipped, we will make every effort to update the shipping address.
If a package is returned due to an incorrect or undeliverable address, additional shipping charges may apply.
Lost or Damaged Packages
If your shipment arrives damaged or is lost in transit, please contact us within 5 business days of delivery or the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
International Shipping
At this time, we only ship within the United States.
Questions
If you have any questions regarding your order or shipping options, please contact our customer service team before placing your order.